Slow email delivery? Email delayed? Could be due to Recent Introduction of GreyListing in cPanel
A recent initiative to reduce spam called "GreyListing" has been added to your cpanel account. Greylisting defends email users against spam. When enabled, the mail server will temporarily reject any email from a sender that the server does not recognize. If the email is legitimate, the originating server will try to send the email again after a delay. After a sufficient amount of time, the server will accept the email.
The icon ican be found in cpanel> Mail Area and it allows you to enable or disable Greylisting for each domain on your account.
To enable or disable Greylisting on a domain, perform the following steps:
Email Trace – a handy tool to check email delivery
To check whether any emails sent to you have been delayed as a result of greylisting please use cpanel > Mail > Email Trace.
Oceania Support Team