The AFP, your bank or other government departments never send emails asking for you to confirm or provide your personal details.

  • Friday, 10th April, 2015
  • 12:11pm

Protect yourself

  • If you receive unsolicited emails claiming to be from the AFP, your bank or other government departments—delete them immediately! These organisations never send emails asking for you to confirm or provide your personal details. 
  • Never send your personal, credit card or banking details in response to unsolicited emails, and do not enter those details on any website if you are not certain the site is genuine. 
  • Don't open any attachments or click on any links in, or reply to, these emails. 
  • Use phone numbers or web addresses only from sources you know are legitimate—such as telephone directories or official letters or statements from organisations. Never rely on contact details provided in unsolicited emails.
  • If you have clicked on links in hoax emails or provided personal information via email or on a website, contact your bank immediately for advice. 
  • Install and keep up-to-date anti-virus and firewall software on your computer.
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